handmade.social

Peter NimmoAfter <a href="https://mastodon.scot/tags/Tory" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#Tory</a> <a href="https://mastodon.scot/tags/MSP" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#MSP</a> Jackson <a href="https://mastodon.scot/tags/Carlaw" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#Carlaw</a> raises sectarian <a href="https://mastodon.scot/tags/vandalism" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#vandalism</a> in one of his local <a href="https://mastodon.scot/tags/Catholic" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#Catholic</a> <a href="https://mastodon.scot/tags/schools" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#schools</a>, the <a href="https://mastodon.scot/tags/FirstMinister" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#FirstMinister</a> of <a href="https://mastodon.scot/tags/Scotland" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#Scotland</a>, John <a href="https://mastodon.scot/tags/Swinney" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#Swinney</a>, offers to visit the school with him. Great to see in this case that <a href="https://mastodon.scot/tags/sectarianism" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#sectarianism</a> isn't being swept under the carpet, and politicians of different parties uniting against it <a href="https://www.bbc.co.uk/news/articles/cjevevl89n1o" rel="nofollow noopener noreferrer" translate="no" target="_blank">https://www.bbc.co.uk/news/articles/cjevevl89n1o</a>

Paul CantrellWe’ve had growing crowds every week at the MSP <a href="https://hachyderm.io/tags/TeslaTakedown" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#TeslaTakedown</a> in Golden Valley, MN: 100-some, then 200-some, then ~350–380…. This weekend is supposed to be a really big one worldwide — every dealership, big crowds, really get some attention — but tomorrow’s weather forecast in MN looks kind of dismal.I worry…but then I know we’re not so easily deterred. Let’s show them how it gets done here in Minnesota.There are 4 Minnesota locations to protest, and many more worldwide. Find them here, and please show up if you can! <a href="https://www.teslatakedown.com" rel="nofollow noopener noreferrer" translate="no" target="_blank">https://www.teslatakedown.com</a><a href="https://hachyderm.io/tags/MSP" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#MSP</a> <a href="https://hachyderm.io/tags/Minnesota" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#Minnesota</a> <a href="https://hachyderm.io/tags/Minneapolis" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#Minneapolis</a>

Paul CantrellPretty darn good turnout for <a href="https://hachyderm.io/tags/TeslaTakedown" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#TeslaTakedown</a> today in Golden Vally, MN: I counted at least 350, and somebody else said 380.That’s up from ~210 last week, and 100+ the week before.See you there next Saturday? 11am until 12-something!<a href="https://hachyderm.io/tags/Minnesota" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#Minnesota</a> <a href="https://hachyderm.io/tags/MSP" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#MSP</a> <a href="https://hachyderm.io/tags/Minneapolis" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#Minneapolis</a> <a href="https://hachyderm.io/tags/StPaul" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#StPaul</a> <a href="https://hachyderm.io/tags/uspol" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#uspol</a>

Paul CantrellAnd <a href="https://hachyderm.io/tags/TeslaTakedown" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#TeslaTakedown</a> events continue nationwide, on an ongoing basis. Search for ones near you here: <a href="https://www.teslatakedown.com" rel="nofollow noopener noreferrer" translate="no" target="_blank">https://www.teslatakedown.com</a><a href="https://hachyderm.io/tags/MSP" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#MSP</a> folks, we have a local rally in Golden Valley (just off 55 & Ottawa) this Saturday, March 8, 11am until…1:00? or whenever? And it looks like they’re going pretty much every Saturday now.2/3

Paul CantrellLucky you! There are •two• different chances for you to show up for democracy this week!There are “Stand Up for Science” rallies nationwide this Friday, March 7. Find yours here: <a href="https://standupforscience2025.org" rel="nofollow noopener noreferrer" translate="no" target="_blank">https://standupforscience2025.org</a><a href="https://hachyderm.io/tags/MSP" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#MSP</a> folks, our local rally is at the Minnesota State Capitol, 3-5pm.1/3

ThirdTier AmyHappy Monday it's the For M365 Admins Newsletter! This week, because of the mandatory switch to new Outlook, we're taking a look into it from a what to know and what to do perspective. We also let you know about 2025 offerings from Third Tier and we again welcome SysCloud with their timely sales tips ebook and M365 backup tips.Today's newsletter is attached as a clickable PDF that you can download too!<a href="https://infosec.exchange/tags/M365" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#M365</a> <a href="https://infosec.exchange/tags/microsoft365" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#microsoft365</a> <a href="https://infosec.exchange/tags/outlook" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#outlook</a> <a href="https://infosec.exchange/tags/MSP" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#MSP</a> <a href="https://infosec.exchange/tags/AI" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#AI</a>

ThirdTier Amy<a href="https://infosec.exchange/tags/MSP" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#MSP</a> <a href="https://infosec.exchange/tags/MSSP" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#MSSP</a> <a href="https://infosec.exchange/tags/ITSP" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#ITSP</a> <a href="https://infosec.exchange/tags/fightingcybercrime" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#fightingcybercrime</a> <a href="https://bit.ly/3T7s8Dm" rel="nofollow noopener noreferrer" translate="no" target="_blank">https://bit.ly/3T7s8Dm</a>

ThirdTier AmyWe have to admit that we have technical service debt. Tracking helpdesk ticket close time shouldn't be the top KPI anymore. There are bigger issues to focus on. <a href="https://infosec.exchange/tags/MSP" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#MSP</a> <a href="https://infosec.exchange/tags/KPI" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#KPI</a> <a href="https://infosec.exchange/tags/cybersecurity" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#cybersecurity</a> <a href="https://bit.ly/3uAAWYS" rel="nofollow noopener noreferrer" translate="no" target="_blank">https://bit.ly/3uAAWYS</a>

RoxasMe working and doing thanksgiving stuff at the same time. Hmmmda syewwdie hurrdy dorrday uunf, bork! Bork! Bork! <a href="https://hactivedirectory.com/tags/holidays" rel="nofollow noopener noreferrer" target="_blank">#holidays</a> <a href="https://hactivedirectory.com/tags/cooking" rel="nofollow noopener noreferrer" target="_blank">#cooking</a> <a href="https://hactivedirectory.com/tags/chef" rel="nofollow noopener noreferrer" target="_blank">#chef</a> <a href="https://hactivedirectory.com/tags/it" rel="nofollow noopener noreferrer" target="_blank">#it</a> <a href="https://hactivedirectory.com/tags/infosec" rel="nofollow noopener noreferrer" target="_blank">#infosec</a> <a href="https://hactivedirectory.com/tags/thanksgiving" rel="nofollow noopener noreferrer" target="_blank">#thanksgiving</a> <a href="https://hactivedirectory.com/tags/internalit" rel="nofollow noopener noreferrer" target="_blank">#internalit</a> <a href="https://hactivedirectory.com/tags/msp" rel="nofollow noopener noreferrer" target="_blank">#msp</a>

ThirdTier AmyIn tech years, it's the age old question. But the more important reason is why you prefer one over the other. James and Amy have opposing opinions on this one. We also run down the top performing password managers. <a href="https://infosec.exchange/tags/iphone" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#iphone</a> <a href="https://infosec.exchange/tags/android" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#android</a> <a href="https://infosec.exchange/tags/MSP" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#MSP</a> <a href="https://infosec.exchange/tags/ITSP" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#ITSP</a> <a href="https://smbcommunitypodcast.com/2024/05/do-msps-prefer-iphones-or-androids/" rel="nofollow noopener noreferrer" translate="no" target="_blank">https://smbcommunitypodcast.com/2024/05/do-msps-prefer-iphones-or-androids/</a>

ThirdTier AmyThis is as common as resetting a password used to be. Where do you do it? This post is for me and maybe for you too.<a href="https://infosec.exchange/tags/MSP" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#MSP</a> <a href="https://infosec.exchange/tags/ITSP" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#ITSP</a> <a href="https://infosec.exchange/tags/MFA" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#MFA</a> <a href="https://infosec.exchange/tags/Microsoft365" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#Microsoft365</a> <a href="https://infosec.exchange/tags/M365" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#M365</a> <a href="https://www.thirdtier.net/2024/04/29/where-do-you-reset-mfa-for-a-user/" rel="nofollow noopener noreferrer" translate="no" target="_blank">https://www.thirdtier.net/2024/04/29/where-do-you-reset-mfa-for-a-user/</a>

LeeRaylThis weeks work included having to understand how mass spectrometers using 25 year old software work and how to create a secure environment and provide safe access to information resources without updating any OS. When people ask what I do, I just say stuff cause half the time I don’t even know.I have never seen the space and the last time I spoke to an engineer we had to troubleshoot an issue while they had on full safety equipment and respiratory gear! <a href="https://infosec.exchange/tags/infosec" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#infosec</a> <a href="https://infosec.exchange/tags/msp" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#msp</a> <a href="https://infosec.exchange/tags/jackofalltrades" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#jackofalltrades</a>

ThirdTier AmyIn the next 5 years, small businesses will expect their Managed Service Providers (MSPs) to offer comprehensive cybersecurity solutions (80-90% of SMBs), expanded cloud and collaboration services (70-80% of SMBs), leverage AI and automation (60-70% of SMBs), exceptional customer experience (70-80% of SMBs), and vCISO services (50-60% of SMBs). <a href="https://infosec.exchange/tags/MSP" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#MSP</a> <a href="https://infosec.exchange/tags/change" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#change</a> <a href="https://infosec.exchange/tags/smallbusiness" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#smallbusiness</a> <a href="https://www.thirdtier.net/2024/04/18/what-should-your-msp-drop-or-adopt/" rel="nofollow noopener noreferrer" translate="no" target="_blank">https://www.thirdtier.net/2024/04/18/what-should-your-msp-drop-or-adopt/</a>

ThirdTier Amy🚨🎥 Missed our Live Cast Show? No worries! Catch the recording now! 📡✨ 𝗗𝗶𝘃𝗲 𝗶𝗻𝘁𝗼 𝘁𝗵𝗲 𝗶𝗻𝘁𝗿𝗶𝗴𝘂𝗶𝗻𝗴 𝘄𝗼𝗿𝗹𝗱 𝗼𝗳 𝗰𝘆𝗯𝗲𝗿 𝗶𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝘃𝘀. 𝗠𝗦𝗣𝘀. Discover the hidden tensions and game-changing insights that could impact your digital future! 💻🔍 ! 👀👇 <a href="https://infosec.exchange/tags/CyberSecurity" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#CyberSecurity</a> <a href="https://infosec.exchange/tags/MSP" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#MSP</a> <a href="https://infosec.exchange/tags/MSSP" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#MSSP</a> <a href="https://infosec.exchange/tags/cyberinsurance" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#cyberinsurance</a> <a href="https://www.linkedin.com/events/cyberinsurancevs-themsp-can-twe7259532682437554176/theater/" rel="nofollow noopener noreferrer" translate="no" target="_blank">https://www.linkedin.com/events/cyberinsurancevs-themsp-can-twe7259532682437554176/theater/</a>

ThirdTier AmySysCloud tells us 8 reasons why we need to backup Microsoft <a href="https://infosec.exchange/tags/Teams" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#Teams</a> data and also shared a white paper full of practical Marketing ideas for <a href="https://infosec.exchange/tags/MSP" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#MSP</a>. A true partner with the, For M365 Admins, newsletter. Read them all <a href="https://link.publicate.it/pub/4018a8bf1ec524" rel="nofollow noopener noreferrer" translate="no" target="_blank">https://link.publicate.it/pub/4018a8bf1ec524</a>

ThirdTier AmyCustomer appreciation gifts can have hidden benefits and boost your business in the long run. Tips to make your gift impactful include delivering it at the right time, hand-delivering it, and including a signed card. Hidden benefits include increased customer loyalty, enhanced brand image, and valuable customer insights. Showing gratitude can strengthen relationships and set your business apart.<a href="https://infosec.exchange/tags/msp" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#msp</a> <a href="https://infosec.exchange/tags/gratitude" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#gratitude</a> <a href="https://infosec.exchange/tags/customerappreciation" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#customerappreciation</a> <a href="https://infosec.exchange/tags/smallbusiness" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#smallbusiness</a> <a href="https://www.thirdtier.net/2024/04/15/how-customer-appreciation-can-boost-your-business/" rel="nofollow noopener noreferrer" translate="no" target="_blank">https://www.thirdtier.net/2024/04/15/how-customer-appreciation-can-boost-your-business/</a>

ThirdTier AmyRead up on growing and managing an MSP. A whole series of articles awaits and it's not your standard MSP stuff. It's a map for ease and success. <a href="https://infosec.exchange/tags/MSP" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#MSP</a> <a href="https://infosec.exchange/tags/MSSP" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#MSSP</a> <a href="https://infosec.exchange/tags/smallbusiness" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#smallbusiness</a> <a href="https://www.thirdtier.net/2024/04/10/embracing-change-and-growth-in-your-msp/" rel="nofollow noopener noreferrer" translate="no" target="_blank">https://www.thirdtier.net/2024/04/10/embracing-change-and-growth-in-your-msp/</a>

ThirdTier AmyGetting ready for Copilot is a big opportunity for MSPs and a big task for IT Professionals. Get started by using some built in tool for manage and monitor the oversharing of data. If you overshare, AI will know. <a href="https://infosec.exchange/tags/AI" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#AI</a> <a href="https://infosec.exchange/tags/copilot" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#copilot</a> <a href="https://infosec.exchange/tags/microsoft365" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#microsoft365</a> <a href="https://infosec.exchange/tags/msp" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#msp</a> <a href="https://www.thirdtier.net/2024/04/09/copilot-prep-finding-overshared-data/" rel="nofollow noopener noreferrer" translate="no" target="_blank">https://www.thirdtier.net/2024/04/09/copilot-prep-finding-overshared-data/</a>

ThirdTier AmyI was interviewed for an article in Corp Magazine on what businesses need to know to get ready for AI. One of the dangers that businesses need to address today, is that if you don't provide employees with the tools they want and need they will create their own solution and with AI that could put on a dark road. Planning is key.<a href="https://infosec.exchange/tags/AI" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#AI</a> <a href="https://infosec.exchange/tags/MSP" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#MSP</a> <a href="https://infosec.exchange/tags/Smallbusiness" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#Smallbusiness</a><a href="http://print.corpmagazine.com/publication/?m=9655&i=819283&p=44&ver=htmlei" rel="nofollow noopener noreferrer" translate="no" target="_blank">http://print.corpmagazine.com/publication/?m=9655&i=819283&p=44&ver=htmlei</a> <a href="http://print.corpmagazine.com/publication/?m=9655&i=819283&p=44&ver=html5" rel="nofollow noopener noreferrer" translate="no" target="_blank">http://print.corpmagazine.com/publication/?m=9655&i=819283&p=44&ver=html5</a>

ThirdTier AmyGetting funds as a small MSP is worth it. In this episode, James and I tell you how we do it. Hint: Don't assume no means no.<a href="https://infosec.exchange/tags/MDF" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#MDF</a> <a href="https://infosec.exchange/tags/MSP" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#MSP</a> <a href="https://infosec.exchange/tags/MSSP" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#MSSP</a> <a href="https://smbcommunitypodcast.com/2024/04/tracking-mdf-as-a-small-msp/" rel="nofollow noopener noreferrer" translate="no" target="_blank">https://smbcommunitypodcast.com/2024/04/tracking-mdf-as-a-small-msp/</a>

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